A booking is confirmed once the required deposit or full payment has been received.
A 25% non-refundable deposit is required when making a booking.
The remaining balance is automatically taken 21 days before arrival using the payment card provided.
Bookings made within 21 days of arrival require full payment at the time of booking.
Failure to pay the remaining balance may result in cancellation of the booking and loss of the deposit.
Should you need to cancel your stay:
Cancellations made more than 14 days before arrival are eligible for a refund of all monies paid, excluding the non-refundable deposit.
Cancellations made within 14 days of arrival are non-refundable.
No refunds are available for no-shows or early departures.
We strongly recommend purchasing suitable travel insurance to protect against unexpected circumstances.
Where availability allows, bookings may be amended up to 28 days before your arrival date.
Please contact us directly to discuss any requested changes.
Check-in: From 3:00pm
Check-out: By 11:00am
Earlier check-in may be available by prior arrangement but cannot be guaranteed.
The Vu Pod accommodates a maximum of six guests.
Only the guests named on the booking may stay overnight unless agreed in advance.
The lead guest must be at least 18 years old.
Children are welcome but remain the responsibility of their parents or guardians at all times.
As the pod is close to the coastline, extra care should be taken when supervising children outdoors.
The Vu Pod is a pet-free property.
No pets are permitted without prior written agreement.
Smoking and vaping are strictly prohibited inside the pod.
Guests may smoke outside but must dispose of cigarette ends responsibly.
A specialist cleaning charge will apply where smoking or vaping has taken place indoors.
We ask guests to treat The Vu Pod with the same care they would their own home.
Before departure please:
Wash dishes or place them in the dishwasher.
Dispose of rubbish in the correct bins.
Leave the property in a clean and tidy condition.
Excessive cleaning may result in an additional cleaning charge.
Please inform us immediately if anything is broken, damaged or missing during your stay.
Guests are responsible for the cost of repairing or replacing items damaged through negligence or misuse.
Private parking is available for guests.
Vehicles are parked entirely at the owner’s risk.
Complimentary Wi-Fi is provided for guest convenience.
Whilst every effort is made to provide a reliable connection, availability and speeds cannot be guaranteed, particularly in rural locations.
Electric vehicles must not be charged using the pod’s domestic sockets or extension leads.
Please use designated public charging facilities nearby.
Additional extras may be ordered when booking or afterwards, subject to availability.
Once prepared or purchased on your behalf, extras are non-refundable.
We strongly recommend all guests arrange suitable holiday insurance to cover cancellation, illness, adverse weather or travel disruption.
We cannot accept liability where your stay is affected by events outside our reasonable control, including but not limited to:
Severe weather
Ferry or flight cancellations
Utility failures
Government restrictions
Natural disasters
Where possible, we will work with guests to find an alternative solution.
Items left behind will be retained for a reasonable period.
Postage and packaging costs for returning items are the responsibility of the guest.
We reserve the right to refuse or terminate a booking where guests:
Cause damage to the property.
Cause disturbance to neighbours.
Breach these Terms & Conditions.
Engage in illegal or unsafe behaviour.
No refund will be given in these circumstances.
Guests accept responsibility for their own safety throughout their stay.
The owners cannot accept responsibility for:
Loss or damage to personal belongings.
Injury arising through misuse of the property or facilities.
Events outside our reasonable control.
Nothing in these Terms & Conditions excludes liability where it cannot legally be excluded.
Personal information supplied when making a booking will only be used for managing your reservation and communicating with you regarding your stay.
Your information will never be sold to third parties.
